Customers can now benefit from our Click and Collect option. Use our Buy Online facility to part-exchange, apply for finance and reserve your next car, all completely online.
Or, if you would prefer, we can guide you through the process over the phone. You can then collect your new vehicle quickly and safely from us.
What should I expect when I collect my vehicle?
We have always taken the safety of our colleagues and customers very seriously and in the current climate that responsibility is even more critical. As a result we have changed our usual vehicle handover process to ensure the safety of our customers and colleagues and respect government guidelines.
When it's time to collect your new vehicle, a member of the team will contact you to complete all of the relevant paperwork. In order to maintain social distancing, only one customer will be allowed in the handover area at any one time. For that reason, we also ask that where possible you collect your car by yourself.
In accordance with Government guidance all customers are required to wear a face covering, that covers your nose and mouth, for the duration of your visit with us.
Throughout your time at the dealership, our colleagues will wear a face covering whenever they are interacting with you, even when talking to you from behind one of our protective screens. If you do not have a face covering with you, a disposable face mask will be provided. If your personal circumstances exempt you from wearing a face covering, please let the dealership team know.
If you have a part-exchange, a member of the team will re-appraise your car after directing you to the dedicated handover area. When you enter the handover area, please apply disinfectant gel at the hand sanitising station, follow any instructional signs and maintain the recommended two metre distance between yourself and the Handover Specialist.
Ahead of your visit, your vehicle will have been fully valeted and sanitised ready for collection.
The Handover Specialist will ensure social distancing measures are maintained throughout the entire collection process.
Your sanitised keys will be given to you in a sealed envelope and you'll be free to drive away in your new car!
Great service and delivery... very quick and efficient. Thanks �
Lisa Flynn
amazing customer service. we part exchanged our car today and got a great part exchange deal. can not fault JLC motors at all. highly recommend and wi... Read More
Sophie Snell
was able to get a car for my husband, opened up when we needed and was really helpful... Read More
Amanda Redmond
Quick service, Done all they could to look after you. would definitely recommend and use again!... Read More
Mathew Draycott
JLC were very professional in the whole process of purchasing my car, they helped me with arranging finance and delivery. Really happy with my new car... Read More
Billy B
Excellent customer service. Very helpful and honest Would recommend anyone to JLC Travel a long way to get the car. But it was worth the journey. I no... Read More
Michael C
James at JLC Motors was top notch. Made buying the car very easy and painless. We are so happy with the car. I would highly recommend JLC.... Read More
Jane P
JLC Motors were very helpful throughout the process of purchasing my new car. The car was ready for collection at the agreed time and date, with an up... Read More
Samantha C
Very good clear information on the car being sold, delivery service included and very prompt.... Read More
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